Warranty Policy
BuyMustangParts
At BuyMustangParts, we stand behind the quality of our products and are committed to ensuring customer satisfaction. This Warranty Policy outlines the terms and conditions of coverage for items purchased from us.
1. Warranty Coverage
We offer a limited warranty on most products against defects in materials and workmanship under normal use.
- Duration: 30 to 90 days from the date of delivery (depending on the product)
- Coverage applies only to the original purchaser and is non-transferable
Specific warranty periods may vary by product and will be indicated in the product description where applicable.
2. What Is Covered
This warranty covers:
- Manufacturing defects
- Faulty materials
- Product failure under normal, intended use
3. What Is Not Covered
This warranty does not cover:
- Damage caused by improper installation or misuse
- Normal wear and tear
- Cosmetic damage (scratches, dents, etc.)
- Damage from accidents, abuse, or neglect
- Modifications or unauthorized repairs
- Damage caused by racing, off-road use, or extreme conditions (unless the part is specifically designed for such use)
4. Warranty Claims
To initiate a warranty claim, please contact us with the following information:
- Order number
- Description of the issue
- Photos or videos showing the defect
We will review your claim and respond within 1–3 business days.
5. Resolution Options
If your claim is approved, we may offer one of the following:
- Replacement of the defective item
- Store credit
- Refund (if replacement is not available)
BuyMustangParts reserves the right to determine the appropriate resolution on a case-by-case basis.
6. Return of Defective Items
In some cases, you may be required to return the defective product for inspection. Return shipping instructions will be provided upon claim approval.
7. Disclaimer
This warranty is limited to the product itself and does not cover any labor costs, installation expenses, or additional damages resulting from product failure.
8. Contact Us
For warranty-related questions or claims, please contact us:
- Email: buymustangpartsnearmeltd@outlook.com
- Phone: +1 (747) 922-7265